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Pilot Mike's Weblog

A blog about my aviation and network engineering experiences in the midwest.

Tag: Error 10158

Agents can not login after CUCM Upgrade

Yesterday was a big day for us voice geeks at work. We did both a 7.1(5) to 8.6(2a) migration on Cisco Unified Communications Manager (CUCM) and an 8.0(3) to 8.5(3) migration on UCCE. This upgrade was the last in several days of upgrades to get to the most recent releases on these products. The CUCM upgrade went well (the 8.6 install process is much different than other CUCM releases, but it’s documented well). The UCCE upgrade also went fine, well, until we started to test call routing to agents…

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Author MichaelPosted on December 4, 2011Categories Cisco, Consumer TechnologyTags Agent, cisco, CTIOS, cucm, Error 10158, Login, UCCE5 Comments on Agents can not login after CUCM Upgrade

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